After uploading your files, in rare situations you'll see a page like this on your homepage:


The other variation is if you see no pages listed at all, only a cgi-bin folder.  This can be caused by a few different things:

Why does my site say Index of and list my files?
  • The files you uploaded did not include an index page. When your website is visited, our servers look for an index page to display first. The most popular index pages are index.html, index.htm, and index.php.  If the server finds no index, it'll show a list of all the files on your site.  The easiest solution is to upload an index file onto your account.

    WebHostingHub servers are Linux based, and as such are case-sensitive. the index.htm, index.htm, or index.php file name must be in all lowercase in order to be found.

  • The files were not uploaded to the correct folder.  This is if you see no files at all listed.  Check your method of uploading the files and ensure you are uploading to the public_html folder. For your primary domain, the files must be located directly in the public_html folder to display.
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2013-01-10 7:37 am
Must be index.htm, etc., all lowercase.
Cannot be index.HTM, etc.
16,266 Points
2013-01-10 6:00 pm
Hello spartina,

You are correct. Thank you for pointing that out!

I have edited the article to mention that.

Best Regards,
Scott M
n/a Points
2016-02-19 1:24 am

can i create the index.php file and just put it in the folder?

12,339 Points
2016-02-19 1:42 am
Hello stergios,

Thank you for contacting us. Yes, you can create the index.php file if you want.

Thank you,
n/a Points
2016-11-06 11:00 pm
After days of trying to sort out why I was getting the index page on my newly published site, and the best way to ask google how to help me your site was at the top of the list so I tried it first as I had nothing to loose. After reading the first 2 paragraphs and spelling everything right I looked at the spelling of my index page and it was a capital I and when I changed it BAMM I was up and running. Thank you so much for that bit of information that sorted me out it is very much appreciated.

I will be adding your page to my favorites and use it first for any problems I may have.

Thank you again you have made me the happiest girl in the world today.
n/a Points
2017-02-25 5:19 am

thanks alot


n/a Points
2017-09-13 11:38 pm

All of a sudden, my site http://www.sha******* is displaying just the Index page. I don't know what I did wrong, but I am using an unfamiliar computer because my main one crashed. I've had to reconfigure everything and republish from MS Expressions 4 and I don't know what I'm doing. HELP!

12,339 Points
2017-09-14 4:03 pm
When I test your site, it seems to be functioning successfully. Are you still experiencing issues at this time?

Thank you,
n/a Points
2017-09-23 8:56 pm

I am having challenges with my site www.********.com and for some reason can't seem to get to the bottom of the matter even after asking Support (BlueHost). I will be most grateful if you can assist me

12,339 Points
2017-09-25 9:16 pm
Sorry to hear about your troubles. When I test your site, it seems to be working at this time. Are you still experiencing issues?

Thank you,
n/a Points
2017-10-15 1:10 am
just a greate site
n/a Points
2017-11-06 9:37 am

Create an index.php file in the root folder of your website and add this code to the file:



 * Front to the WordPress application. This file doesn't do anything, but loads

 * wp-blog-header.php which does and tells WordPress to load the theme.


 * @package WordPress




 * Tells WordPress to load the WordPress theme and output it.


 * @var bool


define('WP_USE_THEMES', true);


/** Loads the WordPress Environment and Template */

require( dirname( __FILE__ ) . '/wp-blog-header.php' );


then save, refresh your site and all will be well.


n/a Points
2018-09-19 6:02 pm

Thanks man

You saved my day!!!

n/a Points
2018-01-01 8:56 pm

I’m experiencing this issue however non of these options seem to be the problem,  my files do include an index.php (all lowercase). Is there any other reason I could be having this issue?

1,348 Points
2018-01-02 8:29 pm
You may need to check and see if you have any .htaccess rules in place that are changing the way Apache is processing your site files.
n/a Points
2018-03-11 10:20 pm

main domain neither display files nor the websiteonly index of empty

116 Points
2018-03-12 5:53 pm
A blank index of means there are no files in the webroot of the server your domain is pointed to. I would ensure your files are in the correct place and your domain is pointed to the correct server.
n/a Points
2018-04-03 8:51 pm

My site displays fine, except that the Chrome tab on top of the browser is "index.htm" instead of the name of my site.

What do I need to change to get Chrome (and other browsers) to display the name of my site rather than "index.htm"?

Thanks much for any help!


12,339 Points
2018-04-03 10:33 pm
You will need to update your "Site Title" since that is what displays on the top of tabs. How this is updated will differ based on how your site was built.

Thank you,
n/a Points
2018-05-03 3:16 pm

my blog site displays error after i try to post any new article. all old articles are ok when opened. The following is the error it gives.

Index of/

after the slash, comes with the topic of my new posts.

can i have some help guys

12,339 Points
2018-05-03 6:13 pm
We are happy to help you troubleshoot your site, but will need some additional information. Can you provide a link to the site for us to test?

Thank you,
n/a Points
2018-07-05 8:49 am

Our website is having the same problem. Giving me some index of /..

It's working quite some time but suddenly this happens.

Thanks much for the help.


17,314 Points
2018-07-06 12:05 am
If you're having problems with your website due to the files, then you should contact your live technical support team from your host. Web Hosting Hub's live support team contact information can be found at the bottom of the page.
n/a Points
2019-07-30 3:24 pm

Hello please I need some help here my site show the same I don't know how to start can you help me? 

619 Points
2019-08-02 6:55 pm
I recommend checking to make sure you upload the website files to the correct directory for your website to load correctly. You may need to upload a missing index file. If you are a customer of Web Hosting Hub, you can always contact our live Technical Support for further assistance.
n/a Points
2019-09-18 9:24 am


i have .html file css folder,img folder and js folder then how to configure with aws ec2 ubuntu 


17,314 Points
2019-09-19 10:11 am
Hello Batten,

We would need a little information about what you're specifically trying to accomplish. The Help Center can provide assistance with Web Hosting server or application issues. You can find more information on configuring Apache on Ubuntu in an external post like this one.
n/a Points
2019-12-11 6:02 pm

I created my addon domain but I cant access it as it displays Index of/ but i can access it via a subdomain

What could be the issue?

107 Points
2019-12-12 8:45 pm
Hi Jane,

I'm sorry you're unable to view your addon domain. Please reach out to our live support as they will be able to take a closer look.

Kindest regards,
n/a Points
2020-01-08 7:31 pm
I found the answer to my problem here, very clear and simple. Thank you.
n/a Points
2020-03-25 8:19 pm

My site start showing index of/ today, please how can I fix it thanks

107 Points
2020-03-26 10:45 pm
Hi, Tayo -- I'm sorry you're experiencing this issue. Please reach out to our 24/7 live support for additional assistance. They will be able to take a closer look at your account and provide a resolution.

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