If you see a warning or a suspension of your hosting account that states your account has been flagged for excessive resource usage, then you should consider the steps needed to reduce your resource usage.  We offer some suggestions on ways to reduce your resource usage below.

Web Hosting Hub is a shared hosting platform, so there may be cases where it may not be possible to decrease your resource usage to acceptable levels. Web sites that develop or require large databases or are controlled by software running on the server will typically require more resources in order to function properly. Naturally, as traffic increases, resource usage increases. This is why higher-traffic server-interactive sites tend to outgrow a shared platform more easily than static HTML sites.  You can also say, if your website is a huge success and very popular with high levels of traffic, then it will also have outgrown a shared platform.  If your site is generally too resource-intensive for a shared system, you will need to speak with our Systems team in order to determine your options.

While we cannot offer programming assistance and we may not find a solution to help lower your site usage, we do strive to offer positive recommendations that help you determine your best course of action.

Truthfully, just about any web site has the potential to utilize resources above the norm, but some softwares have a greater potential to use more system resources than others. Common CMS software that can be optimized include:

Enabling Caching

It is important to utilize caching where you can, especially for cases where the server has to compile every PHP page and process every MySQL query. If your site uses PHP or MySQL, caching can reduce your resource usage and improve the performance of your website load times. Caching stores PHP pages as static HTML files, so the next time the page is loaded, the HTML page is loaded instead. If you are using a Content Management System such as WordPress or Drupal, you likely have a caching system in place or can download a third party plugin to help with caching.  There are other caching solutions, but the article provided in the Web Hosting Hub support center is listed below:

Optimizing MySQL 

Like any large collection of data, growing database often need to be re-indexed to help speed up data retrieval. Properly maintained SQL databases make it easier for the server to get the data. In order to manage your database, you simply need to login to the Cpanel.  The MySQL databases an phpMyAdmin options can be used to manage 'optimize' or 'repair' the database. Please read our articles on Optimizing Databases with phpMyAdmin and Managing Databases Through phpMyAdmin.

Enabling Hotlink Protection

Hotlinking is a term that describes when another site directly links to images on your site.  This means that when someone clicks on an image that you have added to your website server, your server pays the penalty to serve that image out to the third-party website which should NOT have access to your files.  This is know as "bandwidth stealing."   You can prevent this with hotlink protection which is easily enabled in your cPanel. Be sure to include your addon/parked/sub-domains in the 'allow' list so that all your sites function properly. Please go to Enabling Hotlink Protection for more information.

Using a Robots.txt File

One of the most common causes of an abrupt rise in a web site's traffic is actually caused by the common search engine. Most of this traffic is typically unnecessary so reducing it can save a lot of resources on the server. You don't want to eliminate search engines altogether, but you should restrict them from being able to access directories that do not contain content that needs to be indexed by the search engine. You can use the ROBOTS.TXT file to block unfamiliar bots and spiders that are frequenting your web site. You can identify the spiders and bots crawling your site by looking at your AWstats, and restrict their activity using a robots.txt file. Also, they may be crawling your website too heavily and may need to be rate limited to keep your website from eating up server resources. You can use Webmaster Tools to set a crawl delay to help in this case. Please see our article on how to block search engines from crawling my site.  You can also set a Crawl Rate Delay using Google's Webmaster tools.


Preventing IMAP Activity

Finally, another common cause of excessive usage for Web Hosting accounts is the excessive use of resources through large IMAP email accounts.  Excessive resource usage can easily occur when too many users on the account have large IMAP email accounts.  The server may often use a large portion of CPU activity simply synchronizing large email accounts.  The best way to prevent this is to utilize offline folders and simple prevention limits on email accounts so as not to tax the network.  Check out the article on Preventing Excessive IMAP Activity for more information.

While you may run into possible cases where your options to reduce excessive resource usage on a Web Hosting Hub server are minimal, taking these simple steps to reduce the load may go a long way to resolve these problems.  Proper management of these issues all guarantee that your users experience systems that provide information in a optimized yet organized manner. If your problems persist, then make sure to take to time so speak with our Systems team as they will have the best perspective for your options.


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n/a Points
2014-04-12 4:34 am

I only started my site three days ago and have already added three pages but I want them to a little different and I understand that I can do that with child themes. I am trying to create a child theme and I have read several articles but I can't find out how to "creat a directory in my themes directory to hold the child theme". Please help!!!


17,314 Points
2014-04-12 8:54 am
Hello Joan Ray,

You would actually need to login to Cpanel and use the File Manager to make directory. Here's a tutorial that you can use:Managing files with the cPanel File Manager. Let us know if you have any further questions!

Arnel C.
n/a Points
2014-04-12 2:01 pm

THANK YOU. That is exactly what I needed. Thanks for the quick response. 


2022-09-16 3:53 am
I have solved all the copywrite issues mentioned by the hosting company, but still my account is in flagged mode. what should I do to solve this issue?

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