WordPress is one of the most popular open source Content Management Systems (CMS) in the industry today. Millions of websites use the WordPress platform to build and run their sites.

Below is a set of instructions on how to install WordPress using the Softaculous software installer tool. Of note, Softaculous is available on both Shared and WordPress Hosting plans. Even better, we're recommended by BoldGrid as a top WordPress Web Host!

Continue reading to learn how to install WordPresss using Softaculous.

How to install WordPress using Softaculous

  1. Log into your cPanel interface.
  2. Locate the Software/Services category and click on the Softaculous icon.
  3. From the main Softaculous screen, you will see the WordPress icon. Click on the Install button.
  4. softaculous-setupThis leads you to the WordPress installation page. From here there are several fields for you to consider. You should leave the other fields as they are unless you have specific knowledge of what they do and the consequences of changing them.
    Choose Domain Select the domain or subdomain in which you want to install the program.
    In Directory If you want to install the program into a subfolder, add the name of the folder here. It will be created during the install so it cannot exist currently. If you want to install only on a domain or subdomain, leave this field blank.
    Admin Username Enter the name you want to give the administrator account.
    Admin Password Enter the password for the administrator account.
    Admin email You will likely need to erase the default entry placed by Softaculous and enter a valid one.
  5. Once the information is entered, scroll to the bottom of the page and click the Install button.
  6. The Softaculous tool will install the program. Once you receive the completion message click on the Return to Overview link. From the overview you will see the new installation listed at the bottom area of the screen. You can now visit your URL to visit your WordPress installation.


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n/a Points
2014-04-11 2:08 pm

Good installation guide, easy to follow and tends to have answers ready for general queries

n/a Points
2014-04-18 8:07 pm

Did not download - error message for the /wp-admin and no advise on this.

12,339 Points
2014-04-18 8:31 pm
Hello KA,

We are happy to help, but will need more information to assist you. What is the full error you are getting?

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-05-07 6:15 pm

I just need to create a website, and I prefer video tutorials...I already forward DNS from godaddy to webhostinghub...I am NOT a technical person, I just need to install wordpress in your admin ...I am going to look in youtube - YOU should have videos...for people like me...

Thank you,



PS: I already sent email and I called

2,342 Points
2014-05-07 6:42 pm
Some articles do have video instructions, but not all of them. These steps, however, are quite easy to follow along with and if each step is followed, WordPress can be installed quite quickly.
n/a Points
2014-05-20 9:07 am

I have recently updated my wordpress and now the themese.php, plugins.php, and update-core.php is not working, and i'm getting an Internal Server Error. I have read one site that says the PHP version should be 5.4, but as I checked my cpanel it is 5.3.27. I can't revert to previous installation. how can I go about this?

2,342 Points
2014-05-20 3:50 pm
If you need to change your PHP version, you can do so via the PHP version switcher in cPanel.
n/a Points
2014-06-13 10:52 am

I've followed all th instructions (I hope) and attempted to login to my Wordpress on overthemoon-design.com/wp-admin/ and all I get is a Error 500 - Internal Server Error. I'm attempting to transfer my blog from Blogger (on a custom domain) to Wordpress, but I can't log in. I'm very much a Wordpress newbie and need some help ASAP.

2,342 Points
2014-06-13 4:33 pm
If you're getting a 500 error, it is typically from a .htaccess file within your account that is being problematic. To resolve it, try renaming your .htaccess files to something else using the cPanel File Manager.
n/a Points
2014-06-14 3:57 am

I've renamed my .htaccess file to .htaccess_old and tried to login to Wordpress but I'm still getting the 500 error. I've checked File Manager and a new .htaccess file was created but it's empty.

12,339 Points
2014-06-16 4:13 pm
Hello Karen,

Thank you for contacting us. As a test I was able to get your site to resolve by renaming your php.ini file to php.ini.old. This causes your website to use the server's default PHP settings.

I then renamed your php.ini.old file back to php.ini.

I recommend reviewing your php.ini file for causes to the issue.

For anyone else who finds this article, here is a link to our article on troubleshooting 500 errors, it explains possible causes and solutions.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-07-12 7:05 pm
Made it very easy to set up
n/a Points
2014-07-13 1:00 am
Works great!
n/a Points
2014-09-02 5:15 pm
The article was simple and straight-forward. I think at present it is fine the way it is.
n/a Points
2014-09-21 8:35 pm
It is easy and clear to follow, thank you
n/a Points
2014-11-16 2:10 am
I need to know what the admin password look like because when I put any password it shows strength password must be greater than 40.
12,339 Points
2015-07-27 5:39 pm
Hello Richard,

Thank you for contacting us. Here is a link to our guide on How to choose a strong password.

If you are having trouble managing your passwords, please see our tutorial on How to Create a Good Password (that is also easy to remember).

Thank you,
n/a Points
2015-01-28 3:18 am
I am now trying to complete the installation for for the WordPress.
What should i write at the spaces:
Database name: wp
Table prefix: wp_
I tryed not to write anything in these spaces but i received the following:
The following errors were found :
Installation cannot proceed because the following files already exist in the target folder :
  • index.php
  • license.txt
  • readme.html
  • wp-activate.php
  • wp-admin
  • wp-blog-header.php
  • wp-comments-post.php
  • wp-config-sample.php
  • wp-content
  • wp-cron.php
  • wp-includes
  • wp-links-opml.php
  • wp-load.php
  • wp-login.php
  • wp-mail.php
  • wp-settings.php
  • wp-signup.php
  • wp-trackback.php
  • xmlrpc.php
  • wp-config.php
Please delete these files or choose another folder.OR Select the checkbox to overwrite all files and continue
2,342 Points
2015-01-28 3:22 am
It looks like you already have WordPress installed. If you want to overwrite the previous installation, simply click the Overwrite all files checkbox.
n/a Points
2015-07-25 6:35 pm

I do not have softaculous in my cpanel. Is that possible? Other options to install wordpress?

12,339 Points
2015-07-27 5:23 pm
Hello Kirk,

Thank you for contacting us. If you are hosted on our servers, you should definitely have Softaculous available. If not, please contact Live Support, so they can investigate further.

Alternately, you can always Install WordPress manually.

Thank you,
2015-12-31 2:10 pm
Wordpress installed successfully, but when I try to open wp-admin it says no data received. What does it mean?
12,339 Points
2016-01-01 12:36 am
Hello reskinuari,

Thank you for contacting us. We are happy to help, but will need some additional information.

What is the domain that is getting this error?

Thank you,
n/a Points
2016-01-06 10:41 am

my domain is nativetucsonan.com and after successfully installing wordpress, i cannot go to the admin site. i can just type it into the browser, right? please direct me where to go!! when i attempt to go to nativetucsonan.com/wp-admin it says not found. thx

17,314 Points
2016-01-06 7:07 pm
Hello Lisa,

Sorry for the problem with the domain. The problem was that the domain registration was still in progress. I went ahead and made sure that the domain was registered properly. Give it several hours for domain propagation to finish updating your domain name on the internet, then you should be able to access it.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-05-30 10:04 pm

Received this Error message when I tried to install WordPress - help please:

The following errors were found :

  • Installation cannot proceed because the following files already exist in the target folder :
    • .htaccess
    Please delete these files or choose another folder.OR Select the checkbox to overwrite all files and continue
12,339 Points
2016-05-31 5:53 pm
Hello Louise,

Thank you for contacting us. This error indicated that there is a file titled ".htaccess" in your installation folder.

You can rename the existing .htaccess file using the File Manager in cPanel.

Alternately, if you are sure you do not need the files/folders, you can check the box to overwrite the files.

Thank you,
n/a Points
2016-08-31 4:09 am

al tratar de instalar wordpress me arroja el siguiente error:


The following errors were found :

  • Could not write the Configuration File check_charset.php
  • Could not write the Configuration File soft.htaccess
  • Could not write the Configuration File wp-config.php
17,314 Points
2016-08-31 2:48 pm
Hello Veronica,

If you're getting errors during the installation regarding writing to certain files, then most likely those files are on your server or have permissions preventing the WordPress installation from overwriting those files. Typically, those files should not exist in the directory where you're trying to install WordPress. Make sure they are not there and then try the installation again.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-11-13 6:43 am


I'm trying to install WP in a subdomain and I got this error:

The database user already exists. Please choose a different database name.

16,266 Points
2016-11-15 12:30 am
Click on the Advanced Options tab and you can change the database name.
n/a Points
2018-10-04 7:18 am

thanks mate, working fine for me :)

n/a Points
2017-08-16 12:39 pm

Just delete file from trash, all thing will be OK

n/a Points
2018-05-07 8:35 pm

Hi, I'm trying to install WordPress and I got this problem:

  • Could not write the Configuration File soft.htaccess

The message isnt helpful. What should I do? I've changed the permissions already.

116 Points
2018-05-07 9:45 pm
That means that WordPress cannot write the .htaccess file that it needs to function. The usual cause of that problem is incorrect permissions. I would make sure the user your webserver/php is running under has the permissions to write to your web directory.

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