We are sorry to hear that you're looking to cancel! We would like to provide assistance if possible. Please try contacting our support team via phone or chat:

Before cancelling, remember the following information:

  • We are here 24/7 to help! If you're having any issues with the Site Builder, email, or anything else we want to assist. We can be reached by phone, email, or chat so let us know how we can help.
  • Web Hosting Hub offers a 90 Day Refund Policy for new sign-ups. Take advantage of that by testing out the different programs and finding the best fit for you.
  • If you are finding it too difficult to build your website, another option could be easier; such as Concrete5, or Wordpress.

Our full cancellation policy can be found on our Terms of Service page.

Cancelling your Hosting Account

If you still need to cancel your hosting, we understand. Before you start the cancellation procedure, please make sure that you have the following information:

  • Account Username
  • The last 4 digits of the credit card on file
  • Email address
  • Daytime phone number
Please contact Live Tech Support, so they can begin the cancellation process for you.

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Comments

2012-09-18 4:47 am
how can i cancell this hosting?

however i want to select a new domain name and would like to take a new hosting with 50% off offer.

how can i do above two things??

Malay bagchi
2013-12-05 1:17 am
singingstonesbydeb.com please cancel this account. my email is debrasimcock@hotmail.com. please send confirmation there.
thanks, debra simcock
Staff
1,639 Points
2013-12-05 8:53 am
Unfortunately, we are unable to cancel your account via this public message board. To cancel your account, you may contact technical support via phone, email, or chat and they will be happy to assist you.
n/a Points
2014-04-26 11:26 am

I've had too many issues with account suspension to continue using your service.  At this time I wish to cancel my account for avventura-llc.com.  Thank you.

Staff
12,180 Points
2014-04-28 1:45 am
Hello,

We are sorry to hear you want to cancel your account with us. In order to do so, please contact our live support or billing team so they can assist you with the cancellation.

Kindest Regards,
Scott M
n/a Points
2014-05-26 6:02 pm

I am trying to cancel my acct which I recently opened. There are no operators available to chat per my request (as usual). I will not be able to call or chat during normal business hours, so how can I cancel the account? I should qualify for a refund as it is has been less than 90 days since opening the account. Would it be possible to call my home phone & verify through my wife?

Staff
1,639 Points
2014-05-27 9:01 am
We cannot make any changes to your account though this public forum, but technical support is available 24/7 to further assist you.

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