DNS Propagation is the time it takes for changes you make to your DNS to begin to take effect. Due to various levels of caching, changes you make to your DNS will most likely not take immediate effect. When a nameserver change is made on a domain it can take 4 to 24 hours for the DNS changes to propagate to all networks around the world. Your Internet Service Provider may also have caching periods that can delay the change from reflecting in your browser. This propagation will occur when you purchase a new domain, or change the DNS information for an existing domain (point the Nameservrs or change other DNS records).

To check where your domain is pointing to during the propagation process, you can enter your domain into our Visual Domain Checker tool to view the Nameservers your domain currently points to as well as your domain's A record and MX records:

Web Hosting Hub Visual Domain Checker Tool

It's also important to keep in mind that if you have custom DNS setup for a domain that you will be pointing to our Nameservers, those custom DNS records are not automatically copied over when you point your domain to our Nameservers. You will first want to create those custom DNS records with us before pointing the domain to our Nameservers.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?


2012-03-21 5:50 pm
The link to the Visual Domain Checker Tool brings up a blank page.
13,688 Points
2012-03-21 5:54 pm
Hi Susan,

Thanks for letting us know about that. I've corrected the link to the Visual Domain Checker Tool.


Christi N.
n/a Points
2018-08-27 2:59 am

I'm having trouble getting the domain to point to shopify can you please help this is their instructions


  1. Log in to the account you have with your domain provider.

  2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.

  3. Edit your A record to point to Shopify's IP address Copy

    The domain settings panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to:

    • enter or choose the @ symbol, or A record
    • enter Shopify's IP address Copy as the destination for the A record.
  4. Save the A Record (click SaveSave Zone FileAdd Record, or similar).

  5. Find the CNAME record in your DNS settings.

  6. Change your www CNAME record to point to shops.myshopify.com Copy . Often, you need to provide just the prefix without the dot, but for some domain providers you need the whole subdomain. Use the existing entries as a guide, or follow your provider's instructions. CNAME records must always point to a domain name, never to an IP address.

  7. Save the CNAME Record (usually by clicking Save or Add record or similar).

619 Points
2018-08-27 6:13 pm
I'd be happy to help, however, you will need to contact Live Technical Support for this sort of request. Providing them with these instructions they can evaluate your account to better assist you.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.